When doing discounts and limited time specials, I’ll use “Reason Why” stories.  Here’s the reason why we’re making this offer.  It could be an event like Christmas, a birthday, or a “holiday” based on the business, itself such as the seventh anniversary of your first website.  Or I could be sharing the reason why the prices are so good, such as we purchased a huge inventory at discount prices or it’s a scratch-and-dent sale.

Not only was this initial email great, but his response to my answers was even better: Within a few days of responding to the questionnaire, I received a long and detailed personal email from Matt thanking me for filling out the questionnaire and offering a ton of helpful advice and links to resources specifically catered to my answers. I was very impressed by his business acumen, communication skills, and obvious dedication to his readers.
Balancing search and display for digital display ads are important; marketers tend to look at the last search and attribute all of the effectiveness to this. This then disregards other marketing efforts, which establish brand value within the consumers mind. ComScore determined through drawing on data online, produced by over one hundred multichannel retailers that digital display marketing poses strengths when compared with or positioned alongside, paid search (Whiteside, 2016).[43] This is why it is advised that when someone clicks on a display ad the company opens a landing page, not its home page. A landing page typically has something to draw the customer in to search beyond this page. Things such as free offers that the consumer can obtain through giving the company contact information so that they can use retargeting communication strategies (Square2Marketing, 2012).[44] Commonly marketers see increased sales among people exposed to a search ad. But the fact of how many people you can reach with a display campaign compared to a search campaign should be considered. Multichannel retailers have an increased reach if the display is considered in synergy with search campaigns. Overall both search and display aspects are valued as display campaigns build awareness for the brand so that more people are likely to click on these digital ads when running a search campaign (Whiteside, 2016).[43]

You’ll want to use email, blogging, and social media tactics to increase brand awareness, cultivate a strong online community, and retain customer loyalty. Consider sending personalized emails to past customers to impress or inspire them -- for instance, you might send discounts based off what they’ve previously purchased, wish them a happy birthday, or remind them of upcoming events.


It’s interesting you mention Budweiser and branding. Many direct response marketers tend to be dismissive of brand building and may scoff at the idea of using emails and stories to, at least in part, build a brand for their business. What do you say to those people who are more inclined to just put an offer out there in an email and try to make as many sales as quickly as possible?

They had a commercial about a puppy who made friends with a horse.  When it was time for the puppy to go to a new home, the horse runs after the puppy and comes back with it.  Budweiser didn’t have to tell you ‘benefits’ of their product or even make a special deal. They simply wanted to tell an emotional story and then connect the story to your feelings of their product.
Effective email marketing campaigns are designed for all devices on which users can read their emails -- desktop, tablet, and smartphone. Email campaigns that are designed for mobile devices are especially important -- a quality known as "responsive design." In fact, 73% of companies today prioritize mobile device optimization when creating email marketing campaigns.
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