When people talk about email marketing, lots of them forget to mention transactional emails. These are the automated emails you get in your inbox after taking a certain action on a website. This could be anything from filling out a form, to purchasing a product, to updating you on the progress of your order. Often, these are plain text emails that marketers set and forget.

The difference between a large company like Budweiser and smaller business owners like I work with is we can’t afford to just tell an emotional story and leave our ‘logo’ there.  That works for them because they have the budget and the time for it to pay dividends.  What my clients and I do is tell story, provide useful but incomplete content in the story, and then connect the story to our product/service immediately.
Companies often use email marketing to re-engage past customers, but a “Where’d You Go? Want To Buy This?” message can come across as aggressive, and you want to be careful with your wording to cultivate a long-term email subscriber. This is why JetBlue’s one year re-engagement email works so well -- it uses humor to convey a sense of friendliness and fun, while simultaneously reminding an old email subscriber they might want to check out some of JetBlue’s new flight deals.
Advertiser Disclosure: Some of the products that appear on this site are from companies from which QuinStreet receives compensation. This compensation may impact how and where products appear on this site including, for example, the order in which they appear. QuinStreet does not include all companies or all types of products available in the marketplace.
A lot of times users are ready to buy but take their time doing so. One way to get them to act quicker is to send time sensitive offers. In the Creative Market example below, they offered people deep discounts if they bought before the deadline. The combination of the discount and the fear of missing out on a limited-time offer are enough to get people to buy.

Internet marketing, or online marketing, refers to advertising and marketing efforts that use the Web and email to drive direct sales via electronic commerce, in addition to sales leads from websites or emails. Internet marketing and online advertising efforts are typically used in conjunction with traditional types of advertising such as radio, television, newspapers and magazines.
It is increasingly advantageous for companies to use social media platforms to connect with their customers and create these dialogues and discussions. The potential reach of social media is indicated by the fact that in 2015, each month the Facebook app had more than 126 million average unique users and YouTube had over 97 million average unique users.[29]

Finally, it’s critical you spend time and resources on your business’s website design. When these aforementioned customers find your website, they’ll likely feel deterred from trusting your brand and purchasing your product if they find your site confusing or unhelpful. For this reason, it’s important you take the time to create a user-friendly (and mobile-friendly) website.


Balancing search and display for digital display ads are important; marketers tend to look at the last search and attribute all of the effectiveness to this. This then disregards other marketing efforts, which establish brand value within the consumers mind. ComScore determined through drawing on data online, produced by over one hundred multichannel retailers that digital display marketing poses strengths when compared with or positioned alongside, paid search (Whiteside, 2016).[43] This is why it is advised that when someone clicks on a display ad the company opens a landing page, not its home page. A landing page typically has something to draw the customer in to search beyond this page. Things such as free offers that the consumer can obtain through giving the company contact information so that they can use retargeting communication strategies (Square2Marketing, 2012).[44] Commonly marketers see increased sales among people exposed to a search ad. But the fact of how many people you can reach with a display campaign compared to a search campaign should be considered. Multichannel retailers have an increased reach if the display is considered in synergy with search campaigns. Overall both search and display aspects are valued as display campaigns build awareness for the brand so that more people are likely to click on these digital ads when running a search campaign (Whiteside, 2016).[43]
Don’t just tell them to check out your site. Tell them what action to take. Invite them to sign up for your free newsletter, enter a raffle, buy your product. Good examples: “Enroll in workshops today at www.digitalwork.com/promo,” “Enter to win a shopping spree in Paris by visiting us at http://offer.bravogifts.com/paris,” “Download the demo software at: www. download.com.”
It is important for a firm to reach out to consumers and create a two-way communication model, as digital marketing allows consumers to give back feed back to the firm on a community based site or straight directly to the firm via email.[26] Firms should seek this long term communication relationship by using multiple forms of channels and using promotional strategies related to their target consumer as well as word-of mouth marketing.[26]
When you segment your list, you get a clear idea of who your potential customers are and who’re mere lurkers. You can segment your list according to their demographics, their open rates, their interest in your different products, past purchases, and so on. This way you can focus on selling different products to buyers who’re truly interested in purchasing them.
In addition to linking to Letter Shoppe's designs (available on merchandise that is ultimately sold by RedBubble), the email campaign includes an endearing quote by the Featured Artist: "Never compromise on your values, and only do work you want to get more of." RedBubble's customers are likely to agree -- and open other emails in this campaign for more inspiring quotes.
Here’s something you might not know (at least it was news to me): While Intuit does market to consumers, B2B customers comprise a large portion of the company’s base – its ProConnect division sells products to tax and accounting professionals, while Intuit, in general, is reliant on such pros to recommend TurboTax and QuickBooks to their own clients.

Companies often use email marketing to re-engage past customers, but a “Where’d You Go? Want To Buy This?” message can come across as aggressive, and you want to be careful with your wording to cultivate a long-term email subscriber. This is why JetBlue’s one year re-engagement email works so well -- it uses humor to convey a sense of friendliness and fun, while simultaneously reminding an old email subscriber they might want to check out some of JetBlue’s new flight deals.
They had a commercial about a puppy who made friends with a horse.  When it was time for the puppy to go to a new home, the horse runs after the puppy and comes back with it.  Budweiser didn’t have to tell you ‘benefits’ of their product or even make a special deal. They simply wanted to tell an emotional story and then connect the story to your feelings of their product.
When people talk about email marketing, lots of them forget to mention transactional emails. These are the automated emails you get in your inbox after taking a certain action on a website. This could be anything from filling out a form, to purchasing a product, to updating you on the progress of your order. Often, these are plain text emails that marketers set and forget.
×